About ServiceBench
ServiceBench Mobile technology helps you connect, optimize and automate your service company resulting in improved field technician performance and profits! Improving customer satisfaction and costs are priorities for any...
ServiceBench Mobile technology helps you connect, optimize and automate your service company resulting in improved field technician performance and profits!
Improving customer satisfaction and costs are priorities for any service company. If you can shorten service windows and stay in constant contact with your customers in the field, you improve the customer experience. Making field technicians more productive means identifying and optimizing the way they perform their core functions. It also means moving or eliminating non-core tasks like filling out paperwork and calling the service office to provide and get job updates, technical service information or to order parts.
Field service companies that empower their service technicians with real time customer, product, parts inventory, warranty entitlement and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly and perform more jobs per day with a higher first time call success rate.
All of the Features that your Field Technicians need include:
·Live, bi-directional connection to the user’s ServiceBench Business Management Software
·Runs on the Android mobile operating system using any Android phone or tablet computing device
·View all jobs or daily schedule
·Instantly update job status
·Reschedule jobs to update ServiceBench BMS immediately
·Turn-by-turn driving directions – no need for a separate GPS solution
·Push notifications for specific events including technician arrival/departure, job assigned, job rescheduled, and job cancelled
·View all stored customer contact phone numbers with on-click calling capability
·Search and view service history
·Attach pictures to customer account
·Digital signature capture
·Warranty entitlement and claims check
·Warranty claim support with claim creation and claim search
·Barcode scanning of model number and serial numbers
·Generate customer invoice, process credit card payment and email or text completed work invoice to customer
NOTE: Mobile app users must have log in credentials for the ServiceBench System , Servicebench Business Management System or the ServiceBench mobile app. For more information visit www.servicebench.com
Previous Versions
Here you can find the changelog of ServiceBench since it was posted on our website on 2016-10-15 16:15:05.
The latest version is 1.7 and it was updated on 2024-04-22 10:03:29. See below the changes in each version.
ServiceBench version 1.7
Updated At: 2017-09-14
Changes: . General bug fixes/improvement
. ServiceBench UK support
ServiceBench version
Updated At: 2016-02-22
Changes: • Added claim support with claim creation and claim search,• Added ability to capture bar codes and QR codes on some fields,• Added offline capabilities,• General bug fixes to improve performance
Disclaimer
Official Google Play Link
We do not host ServiceBench on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for ServiceBench is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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